Terms & Conditions

Once a session is confirmed the following Conditions together form the basis of your contract with Adventure 4 All. Please read them carefully as they set out our respective rights and obligations.

In these booking conditions, “you” and “the customer” means the Party Leader and “your” or “participants” means all persons named on the booking including anyone who is added or substituted at a later date and parents or guardians of those persons of an age to require permission to attend. “A4A”, “us” and “our” means Adventure 4 All. “Activities date” means the first day of any booked session.

1. COMMENCEMENT
   1. We shall provide the services to you on the terms and conditions of this agreement as set out in pre booking communications.
      When making a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions.
   2. Once we have received your booking information and appropriate payment, we will issue a Confirmation of Booking by receipt or email. A contract will then exist between us.
2. OUR RESPONSIBILITIES
   1. A4A shall provide the services to you in accordance with the booking and shall allocate sufficient resource to the services to enable it to comply with generally recognised practices and standards.
   2. A4A shall co-operate with the customer in all matters relating to the services.
   3. A4A shall ensure that A4A’s Team use reasonable skill and care in the performance of the services including following all applicable health and safety regulations.
   4. A4A shall, before the date on which the Services are to start, obtain, and at all times maintain all necessary licenses and consents, all necessary insurance and comply with all relevant legislation in relation to the Services.
   5. A4A is responsible for the safe conduct of your activities with us and may suggest an adapted itinerary to that end. They alone shall decide whether or not conditions are safe and activities are possible.
   6. A4A does not accept liability or responsibility for personal injury to, or the death of any participant how so ever caused unless proved negligent.
   7. A4A does not accept liability for death, injury or illness caused by events outside of our activities.
3. CUSTOMER’S OBLIGATIONS
   1. The Customer shall inform A4A at the time of booking of any medical conditions, mobility impairment, illnesses, disability or allergies of any participant and of any medication or medical requirements that may be relevant to the activities scheduled. Failure to make such disclosure will constitute a breach of these terms and conditions and could result in cancellation of the booking or the participant being removed from the affected activity and no refund given.
   2. The Customer shall ensure that all participants are aware of the course details and requirements. A4A will supply a participant information form for the signature of all participants, or if minors their parents or guardians, declaring that they are able to participate in the scheduled activities and that they will behave in such a manner as not to place themselves, other participants or staff at risk. Signed forms will be required before any participant may take part in any activities and any participant not providing such paperwork will be removed from the activity and no refund will be given.
   3. A4A will endeavour to make suitable arrangements for all participants to take part in the activities booked and will advise as to suitable activities for participants with specific health and physical needs. A booking will not be accepted if A4A does not consider that suitable arrangements can be made to ensure the health and safety of all participants and staff.
   4. The customer accepts full responsibility for the conduct and behaviour of the participants throughout the course and for the pastoral care of the participants during non-activity periods.
   5. The customer shall ensure all participants are aware that no drugs or alcohol will be tolerated and that anyone who appears to be impaired by drugs or alcohol will be removed from the activity and no refund given.
   6. Sports such as kayaking, stand up paddleboarding (SUP), climbing and coasteering carry a degree of risk to both people and property, even if enjoyed under proper supervision by qualified instructors. They are strenuous activities that require those taking part to have a reasonable standard of swimming and fitness. All participants must therefore make us aware of any medical conditions, previous injuries, illnesses or allergies they may have and any medication they are taking, at the time of booking. It is the responsibility of the participant with a medical condition (including pregnancy) to check with his or her doctor to find out if the activity is advisable.
4. ALTERATIONS
   1. The Customer and the A4A shall, if requested in writing by either of the parties, meet to discuss matters relating to the services, they shall submit details of the requested change to the other in writing.
   2. If the Customer requests a change to the scope or execution of the Services, then A4A shall, within a reasonable time period, provide a written estimate to the customer of:
      1. the likely time required to implement the change;
      2. any necessary variations to the A4A’s charges arising from the change; and
      3. any other impact of the change on this agreement.
   3. For groups of 10+, A4A will accept reductions in participants from the booking by up to 10% if notice is given up to 2 months prior to the activity date.
   4. Any persons removed beyond 10% of the original booking or within 2 months of the activity date will be treated as cancellations (see Section 5).
   5. Unless both parties consent in writing to a proposed change, there shall be no change to this agreement.
   6. If A4A is forced to suggest a major change to your booking, we will inform you as soon as is reasonably possible. You will have the choice to either accept the change or cancel your booking and receive a full refund of all monies paid.
5. CHARGES AND CANCELLATION
   1. In consideration of the provision of the Services by A4A, the Customer shall pay the charges as set out in the booking correspondence.
   2. For bookings of up to 8 people, A4A requires payment advance to secure the booking. Cancellations made up to 6 weeks before the session date will receive a full refund.
   3. For bookings of 8+ people, a non-refundable deposit of 50% is required to secure the booking, with the remaining balance due 6 weeks before the session date.
   4. If you do not pay your second or final payment by the date specified this will be a breach of the contract between us entitling us to consider the booking as cancelled by you.
   5. For any booking made where the activity date is within 8 weeks of the booking date, 100% of the payment is required to secure the booking.
   6. As we incur costs from the time we confirm your booking and may be unable to re-sell the period booked, charges due or paid up to the date of a cancellation are non-refundable and remain payable by you.
6. TERMINATION
   1. A4A may terminate this agreement without liability to the customer immediately on giving notice if the customer fails to pay any amount due under this agreement on the due date for payment and payment remains in default at least 7 days after being notified in writing to make such payments.
   2. A4A also reserves the right to, without further notice; terminate the booking arrangements of any client who refuses to comply with the instructions of A4A staff.
7. FORCE MAJEURE
   1. A4A reserves the right to defer the date for performance of the services, or to terminate the agreement, if it is prevented from, or delayed in, carrying out it’s business by acts, events, omissions or accidents beyond its reasonable control, including but not restricted to, strikes, lockouts or other industrial disputes (whether involving the workforce of the supplier or any other party), failure of a utility services or transport network, act of God, war, riots, civil commotion, malicious damage, compliance with any law or governmental order, rules, regulation or direction, accident, breakdown of plant machinery, fire, flood, storm or default of suppliers or subcontractors.